TalkTalk’s response to ASA complaint
The ASA has upheld a complaint from BT against an advert that was run at the beginning of the year for TalkTalk's Talk3 landline package that offered ‘Free unlimited landline calls for 3 months.’
Charles Dunstone, CEO of The Carphone Warehouse PLC, said:
'Whilst we take any ruling from the ASA seriously, the fact that the only complaint received was from BT leads us to think that this doesn't seem to be an issue that confused any real customers. We politely recommend to BT that they spend a little more time looking at their own expensive call charges and a little less time reading our ads.'
Talk Talk broadband
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