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Home » Broadband error
codes & connection problems » Error code 691
Broadband error code 691
Error 691 - Access
denied because username and/or password is invalid on the domain
Possible solution / fix for error 691
With all Windows
versions - Error 691 can occur if you use a bad username or password; remember
in most instances the password is case-sensitive - you will not see the
password, so if CAPS LOCK is not the way you expect it, you may have a problem
with upper/lower-case. It may also occur if there is a problem with your
service provider's access equipment, or on a 'bad' connection where the modem
is retraining. Can also occur with incorrect Connectoid settings.
If you
get error 691 with a new account - you may not be using the correct username
and/or password. Verify with your provider exactly what you need for your
username and password.
More - Broadband error codes & connection
problems
Common error codes:
error code 619, error code 629, error code 631, error code 633, error code 645, error code 650, error code 651, error code 678, error code 680, error code 691, error code 718, error code 721, error code 797
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