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PIPEX Internet
broadband
As the UK's first commercial ISP, PIPEX has been a market
leader for over a decade. We were the first ISP to bring the Internet to UK
businesses and provided the first fully featured web community, enabling
customers to create and promote their own websites. In addition, the PIPEX
Dial-up network was the first to offer nationwide connection speeds at
33,600bps and 56k V90.
In order to build a solid foundation for
sustained Internet growth in the UK, PIPEX played an active part in the
formation of various key industry bodies such as The Internet Service Providers
Association (ISPA), The London Internet Exchange (LINX) and The Internet Watch
Foundation (IWF).
Though many ISPs have come and gone, PIPEX continues
to be a multi award winning, financially stable and profitable ISP. Operating
from locations across the UK, PIPEX runs one of the UK's most extensive
communication networks, with data centres in London, Leeds, Manchester,
Nottingham and Germany and is amongst the top 5 largest providers of broadband.
The PIPEX group also incorporates 123-reg, a market leader in domain name
registration, WebFusion, Magic Moments and Host Europe, a leading hosting
provider.
With our Tier 1 status, proven track record, breadth of
services and host of industry defining accreditations such as BS7799, ISO
9001:2000, PIPEX is the chosen provider for the majority of the Times' Top 100
UK Companies and tens of thousands of SMEs.
Ultimately it is the
strength of the PIPEX Network that is responsible for our overwhelming success
with nearly 50% of new customers joining as a result of recommendations from
existing users.
Stability in everything we do
Operating
in a turbulent and fast-changing environment, our approach over the years has
remained resolutely stable: To deliver proven telecommunications services that
help our customers achieve what they want to achieve The key question for you
is will today's provider be around to meet tomorrow's challenges? At PIPEX our
experience and financial backing mean that we can reassure you that we will be
around long-term. We have developed through a combination of organic growth and
by investing in companies that enhance our skill and service base. The result?
PIPEX is a leading provider of telecommunications solutions to business and
residential customers. Whether you are a small business needing advice on your
first connectivity solution or you are a corporate requiring multi-site access,
PIPEX helps you use the Internet to make communication simple for your
business.
What We Deliver
So, what do we actually deliver
to your business? PIPEX offers a complete range of Internet, hosting, security
and telecommunications solutions, all developed by listening to our customers
and striving to exceed their expectations. Unlike other Internet Service
Providers the PIPEX range of one-stop business-class communications solutions
are about delivering genuine business benefits rather than just technology -
solutions designed to help customers increase productivity and profitability.
Service - how do we measure up?
It's easy to promise a
service with the reliability a business demands, but for it to be delivered
successfully, it needs careful planning and experience. PIPEX has a proven
track record for successfully delivering business-class Internet services since
its inception in 1991. Our Service Level Agreements (SLAs) for continuous
operation of leased lines and associated hardware are stringent. We manage both
the telecommunication circuits and the hardware provided throughout the life
cycle to ensure both timely delivery and maintain specified performance levels.
Commitment to quality
Our service delivery ethos is about
much more than providing you with a service and leaving it to manage itself. We
have always been committed to delivering quality throughout every aspect of our
operations - from initial phone contact to pre- and post-sales support. This
continued commitment is reflected in PIPEX being recommended for registration
to ISO 9001:2000 by the British Standards Institute after an assessment visit
in December 2003. We were also one of the first ISPs to gain ISO 9001:1994
registration in March 1996.
Quality is obviously a two-way process,
which is why we conduct regular customer surveys to gain your feedback and
ensure that our processes are working for you. The industry has also recognised
our achievements in this area, with PIPEX receiving a number of industry
awards, including Best Broadband ADSL ISP of the Year 2002, ISP Review Awards,
Best Business ISP at the Practical Internet Magazine Readers Awards 2003 and
Best Consumer Broadband ISP at the ISPA Internet Awards 2003.
Industry accreditations
PIPEX holds a number of
accreditations from major technology providers such as Cisco, Microsoft, Oracle
and Citrix. This is your assurance that our solutions are based on leading edge
technologies and that we meet the stringent standards set by these
vendors.
PIPEX Products & Services
Drive down costs,
drive up productivity, grow your customer base, and operate with limited
funds... some things never change and that includes the challenges faced by
organisations of all sizes. What has changed is that an organisations' telecoms
infrastructure is playing an increasing role in meeting these goals.
Actually making sure this infrastructure is up and running is another
potential headache in itself. At PIPEX we try and make this as pain-free as
possible. Before we even get on to the subject of technology we listen to our
customers and get a feel for their business - what it does, how it operates and
what it wants to achieve today and in the future. Only then do we recommend a
solution based around one or more of our services.
Pipex broadband
deals
Pipex broadband
news
PIPEX
tops the big five ADSL suppliers in latest research (11/05/06)
PIPEX
broadbandhas topped the chart amongst the big five ADSL broadband suppliers in
a nation-wide survey carried out by price comparison website uSwitch.com and
YouGov. PIPEX beat the four largest ADSL suppliers BT, Tiscali, AOL and
Wanadoo, as well as cable operator ntl, in the research measuring customer
satisfaction.
Nildram
speeds up its broadband offerings (05/04/06)
As of 31st March, Nildram
customers will have access to super fast speeds of up to 8Mbps. Existing
subscribers to Nildram’s Business Broadband packages and Broadband2,
Broadband2gO and Broadband2gO Lite, can all upgrade to a faster speed without
paying a penny extra.
Super-fast
broadband is coming (21/03/06)
Nildram is rolling out super-fast speeds
of up to 8Mbps from March 31st. Following successful trials as part of the BT
Max programme, up to 8Mbps will become available nationwide where exchanges
have been enabled.
Nildram’s
8Mb broadband trial - more exchanges added (23/02/06)
Nildram has added
a further 22 exchanges to its 8Mb broadband trial, taking the total number to
75. As part of the BT Max programme, the trial of the super-fast broadband has
been extended throughout the country to allow more users to take advantage of
the faster speeds.
Broadband
to community pharmacies via Pipex (15/02/06)
PIPEX has signed a major
reseller partnership with Cegedim, the UK’s leading provider of pharmacy
management systems, to roll out ADSL broadband in community pharmacies as part
of the NHS’ New National Network, known as N3.
Pipex
broadband new product portfolio (02/02/06)
PIPEX is offering customers
even better value from their broadband and home phone services. For just
£14.99 per month, new subscribers to PIPEX Start can benefit from speeds
up to 2Mb with a generous 1Gb monthly usage allowance, ideal for most users .
For an extra £2.99 per month, subscribers to PIPEX Start can choose a
special discounted PIPEX Talk package with 3,000 free minutes of talktime to
all local and national rate numbers, saving even more on their home phone
bills. For lighter home phone usage, PIPEX Start offers 500 free talktime
minutes to all local and national rate numbers at no additional cost.
Nildram
broadband gets Which? thumbs up (02/02/06)
Nildram once again achieves
high praise for its broadband services in the latest survey from independent
review magazine Which? The magazine’s Best Buy survey of Internet service
providers (ISPs) places Nildram fourth, following a very high customer
satisfaction rating of 77 per cent and top marks for customer service. Nildram
also scores above average for connection speed and reliability, technical
support and ease of set-up.
Nildram
8Mb broadband trial - exchanges doubled (02/02/06)
Nildram has more than
doubled the number of exchanges included in its 8Mb broadband trial, enabling
even more businesses to upgrade to a high-speed service and benefit from
technologies such as voice calls over the Internet and remote working. As part
of the BT Max programme, successful uptake of the faster broadband has lead to
the increase of available exchanges from 25 to 53.
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