Hotchilli Communications broadband
Hotchilli Communications broadband
Hotchilli is a leading
Internet Service Provider whose corporate clients include Norwich Union, Ford,
Ericsson, Saatchi and Saatchi, Spar, Emap, Save the Children, Oxford
University, PriceWaterhouseCoopers and various NHS and Government bodies.
Customers are our bread and butter - without them we wouldn't have a
business and therefore we treat our customers and prospective customers with
the utmost respect and courtesy. Any customer or Prospect contacting us during
business hours will get a response on the same day. Every single Hotchilli
customer is allocated an Account Manager and most of our staff will know our
customers by name. Technical Support is given free of charge by telephone and
email during business hours and we also provide a wide range of tools and help
files to our customers. We are registered under Data Protection Act (Reg. No.
Z5612337) and operate an official Complaints Procedure.
Hotchilli has
over 7 years experience in building, managing and running computer networks. We
have provided network services for clients such as The Ford Motor Company, the
Essex Health Authority and 5 other major UK based Internet Service Providers
(ISPs). We were one of the first ISPs in the UK to provide a mixture of hosting
solutions based on different platforms (such as Linux, Windows, Cold Fusion,
etc) and one of the first ISPs in the UK to provide bespoke packages to Virtual
Internet Service Providers (VISPs) and Resellers. The directors, managers and
most of the staff at Hotchilli have been cutting their teeth on the Internet
since it's conception and have a vast wealth of expertise and experience in the
Internet industry.
Hotchilli are independently rated as one of the Top
10 major hosting ISPs in the UK by Zeus Technologies, our network at TELEHOUSE
Europe is tested for speed and availability 24 hours a day, reports can be
found at www.webperf.net. Our network is made up of multiple 100MB lines
connected directly to the Internet backbone in TELEHOUSE Europe and uses Cisco
hardware. It is constantly monitored in real-time and a member of the support
team is alerted via email and SMS on a 24-7-365 basis in the event of any
network disruption. We have peering agreements with LONAP, LIPEX and Exchange
Point which allows us to peer with all the major ISPs and Telecom companies in
the UK.
Our network and all of our hardware is located in TELEHOUSE
Europe, the largest and most successful Data Centre in Europe. This facility is
the primary site for The London Internet Exchange (LINX) and provides the best
possible peering opportunities with all major UK, European and Global Carriers.
The TELEHOUSE Europe site has 24x7x365 Site Monitoring, Proximity Card Reader
Access Control, Video Surveillance, Dry Fill Sprinkler System and multiple
external power feeds are supported by UPS and generator back up to give
seamless power continuity under any circumstances.
At Hotchilli we
recognise that there are many choices in the ISP market - to stay ahead of the
pack we have to be hotter. We focus on what we call the 3Qs: Quality of
Support, Quality of Service and Quality of Infrastructure - the criteria that
make a real difference to our clients. We regularly run appraisals on all staff
members, monitor all company communications (both inbound and outbound) and ask
our customers for their feedback to ensure that we are offering the best
possible service and meeting with people's expectations.
Another reason
for Hotchilli standing out from the crowd is the wide range of Internet
solutions available. We have the most comprehensive range of solutions
available from any ISP in Europe. From Web site and application hosting using
Linux, Windows, Cold Fusion, PHP, ASP, MySQL and SQL 2000, to solutions using
Server Clustering and Load Balancing, to providing Leased lines and VPN
solutions, to providing co-location and rack space to Reseller, ISPs and VISPs,
we have the experience, knowledge and capacity to provide a solution that is
right for you.
Hotchilli is a Sun Cobalt True Blue Partner, a ColdFusion
Solutions Provider, RIPE Members, a Nominet UK Member, LONAP members, Exchange
Point members and LIPEX members and registered Business Link 'Internet
Consultants'.
ADSL Broadband
Hotchilli Communications -
is a provider of Internet and Telecom services based in the UK and is one of
the UK's fastest growing and profitable companies. Offering both packaged
solutions and traditional standalone services using both Internet and Telecom
technologies, with clients ranging from SME to Corporate, resellers/affiliates
to end users. The main core infrastructure is in Telehouse London and services
offered include Server and Website hosting, broadband, leased lines, VOIP,
traditional telecoms, IVR, SMS.
Transfer your phone line from an
analogue to a digital connection, making download and access speeds up to 40
times faster than conventional modem or ISDN.
SDSL Broadband
SDSL is an cost effective alternative to traditional leased lines,
using copper circuits to deliver a Symmetrical DSL service where both upload
and download links operate at the same speed.
Hotchilli SDSL products
are aimed at businesses and come with an increased up channel speed to match
the downstream. Our SDSL products are available in 512K, 1Mb and 2Mb speeds and
they are ideal for those customers who exchange large files or host services at
their premises. They also make ideal services for those customers who want
larger bandwidth but do not need an uncontended service.
Hotchilli
Communications broadband |
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